Hello Hapicampr,
If your dongle-ID is not being displayed in the RIPs registration window it’s possible that…
1. your TransferRIP dongle is not plugged in to your PC plug in your dongle into one of the USB ports on your device and restart the TransferRIP
2. your TransferRIP dongle is not being “detected” by your computer check your system for the “detection” on the USB ports and activate administrator-rights on all TransferRIP program folders
3. “access” was denied by your system check your firewall or virus-scanner and “exclude” the TransferRIP from the security-checks.
4. that there was a incomplete software installation, due to one of the above 3 reasons, so after resolving them try re-installing the software “AS an Administartor” (right-click on the “setup.exe”)
BR
FOREVER Tech Support
