I have the same problems as gary, contacted Conde systems with no real help from their tech support until one of the techs asked if I was using th forever rip, I said yes, he said to use label 1, white spot on 150% press 10 seconds, then wait 5-10 seconds and peel. That worked fairly well however tp print 35 shirts, I used 97 sheets of paper, don’t think I’ll used that product again…..Don