wont install

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  • 5th October 2016 at 11:26 pm #8105
    CRAMIT
    Participant

    trying to install the demo version to try and its not installing, there is a screen popup with 0 on it, after z-upmaker sfx runs , I am installing on windows 7 64bit

    Any idea why it wont load /install

    6th October 2016 at 1:06 pm #8106
    Forever_DJ
    Keymaster

    @cramit
    Turn off any Anti-Virus software before running the installation process. Also, you should install the TransferRIP “as administrator” (Right-Click on the .exe file)

    Please take a look at our FAQs section for the TransferRIP for the “0” error:

    If you have any more problems just let me know.

    Regards

    9th January 2017 at 9:42 pm #8406
    Anonymous
    Inactive

    guten tag
    ich habe ihre anweisungen befolgt aber der fehler besteht weiterhin
    windows764bit

    10th January 2017 at 9:36 am #8408
    Forever_DJ
    Keymaster

    @vasiliki
    If you are still experiencing the error message, we have new information which may be causing further issues for some customers.

    Please try the following:

    EN:
    – Quit the TransferRIP
    – Open the following folder: “C:\ProgramData\MGE_Progs\transferRIP WTT“
    – Delete the following files:
    — “MGE_Previews.rsd”
    — “MGE_Previews.rsd-shm“
    — “MGE_Previews.rsd-wal“
    – Restart the TransferRIP
    – Delete all Jobs from each Colour Profile

    DE:
    – TransferRIP beenden
    – In den Ordner “C:\ProgramData\MGE_Progs\transferRIP WTT“ wechseln
    – Die Datei „MGE_Previews.rsd“ und falls vorhanden „MGE_Previews.rsd-shm“ und „MGE_Previews.rsd-wal“ löschen.
    – TransferRIP starten
    – Bei allen Geräten die Jobs löschen!

    10th January 2017 at 1:38 pm #8414
    Anonymous
    Inactive

    vielen dank für ihre antwort
    aber auch das hat mich nicht weiter gebracht es läst sich nicht instalieren
    weder das update noch das orginal as der cd bitte um weitere hilfe

    10th January 2017 at 1:56 pm #8415
    Forever_DJ
    Keymaster

    Hallo Vasiliki,

    bitte schreibe eine Mail an: d.johnson@forever-ots.com.
    Schicke bitte auch ein Bild von der Fehlermeldung mit.

    Vielen Dank

    3rd February 2017 at 1:40 pm #8437
    millvalleytrophies
    Participant

    Same problem, so far i’ve tried:

    – turn off UAC
    – disable all A/V
    – turn off all cloud storage services

    Nothing works just a box pops up with a zero on it.

    (Running windows 10)

    3rd February 2017 at 1:48 pm #8438
    Anonymous
    Inactive

    @millvalleytrophies,

    please make sure that you have shorten all paths of your tempory file folders. This is the only reason why the installation shows rhe 0 problem.

    3rd February 2017 at 1:48 pm #8439
    millvalleytrophies
    Participant

    Resolved for me – I followed the FAQ instructions for resetting the environment temp and tmp variables…can get past the “O” screen ok now.

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